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How do I make a payment?
What Payment methods do you accept? -PayPal (Credit Cards) -Bank Transfer -Cheque (by prior...
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I can't send email but I can receive it
There are two common problems which will cause sent mail to fail.The first is when your ISP...
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My order was marked as “fraud” what should I do?
My order was marked as “fraud” what should I do? Here at Host Geek, we utilise a number of...
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What is Bandwidth?
The term bandwidth generally refers to the amount of data that is sent and received from your...
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What is a domain name?
A Domain Name is much like a trademark or a license. It allows people to find your website by...
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Where are your servers located?
All of our web hosting servers located in our datacentre in Port Melbourne, Australia. Our...
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Will you transfer my website from my old provider free?
You bet we will! FREE website migration is included with all of our web hosting packages and...
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How to unblock an IP
If you’re unable to access your website, emails and cPanel, a common reason is that your IP has...
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Unable to access hosting services including website, e-mails and cpanel
Unable to access hosting services including website, e-mails and cpanel This can be caused by...
