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How do I make a payment?
What Payment methods do you accept?
-PayPal (Credit Cards)
-Bank Transfer
-Cheque (by prior...
I can't send email but I can receive it
There are two common problems which will cause sent mail to fail.The first is when your ISP...
My order was marked as “fraud” what should I do?
My order was marked as “fraud” what should I do?
Here at Host Geek, we utilise a number of...
What is Bandwidth?
The term bandwidth generally refers to the amount of data that is sent and received from your...
What is a domain name?
A Domain Name is much like a trademark or a license. It allows people to find your website by...
Where are your servers located?
All of our web hosting servers located in our datacentre in Port Melbourne, Australia.
Our...
Will you transfer my website from my old provider free?
You bet we will!
FREE website migration is included with all of our web hosting packages and...
How to unblock an IP
If you’re unable to access your website, emails and cPanel, a common reason is that your IP has...
Unable to access hosting services including website, e-mails and cpanel
Unable to access hosting services including website, e-mails and cpanel
This can be caused by...
